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Shawn A. Van Ness's avatar

Just like the old joke lawyers tell -- "you know it's a good compromise when both parties are equally unhappy"

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Patrick McGah's avatar

Ah "don't compromise for the sake of social cohesion." This part of the LP is probably the signle biggest source of the 'Amhole' stereotype. Certainly a distinctive belief of the company that harmony is often overvalued in the workplace - that it can stifle honest critique or encourage polite praise for flawed ideas. One downside is that every meeting becomes a "battle royale".

I half-jokingly tell people that this scene (linked below) is a good depiction of a real life Amazon meeting. It's from S1 of the Star Wars TV show Andor.

https://youtu.be/iKl0F640914?si=PrBlp0rHBNE9Y73g

Side note, I suspect that Bezos would score very low on 'agreeableness' on a personality test. Not meant as a diss, but agreeableness is a trait in psychology quantified on a sliding scale similar to introversion/extroversion. It's kind of a poor name since saying one is "disagreeable" has a negative connotation. Would also not surprise me if folks in company leadership also generally score low on agreeableness. Check out the "Big 5" personality traits.

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Rich Wasserman's avatar

Yeah - I'm sure it contributes to the Amhole stereotype. I personally don't like conflict when it's aggressive vs. inquisitive (in the positive, non Spanish-Inquisition way). I get that I've got a hardened skin from Amazon, though I didn't attend too many meetings that felt like a battle royale. Even the story I share from Amazon at the end of the piece really was better described as the other team "always looking out for us" in a somewhat sarcastic way you might use when a bunch of brilliant scientists start inventing new techniques to figure out why your ads can't possibly not be terrible. But I know others who would say differently.

But … I've developed many tricks over the years to try to generate the constructive conflict because as much as I hate realizing I'm wrong, I've decided I feel worse finding out I was wrong later when things don't work.

FWIW - this piece was motivated from two of the three companies I worked with after Amazon. Niceness and compromise at least in some quarters seemed a way to smooth over stressful things - and anytime I noticed that happening the results were truly not good. So I wouldn't use Amazon as the gold standard here. But if name dropping Amazon/Jeff gets people engaged. ;-)

Also - I found that Andor scene pretty stressful, much in the same way I can't watch The Office because it seems too workplace triggering. I don't get why people watch medical drama shows (at least ones after Clooney left) - being human I don't want to watch that either. :-)

Thanks so much for reading and engaging!!

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